News

Order Delivery

Due to COVID restraints with Canada Post, please allow at least 10 business days for delivery.

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Tickets and Family/Day Pass Price Increase

On February 1st, the tickets and family/day pass are going up in price. The last day to purchase these products at their current price is Saturday, January 30th. For maintenance, these products will not be available online on Sunday, January 31st. These will be back online at the new price on February 1st.

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Order Delivery

Due to heavy volumes in deliveries, we would like to remind our valued customers that Canada Post delivery times are longer than normal. Please allow 7-10 business days for delivery. 

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Canada Post Delays

Due to heavy volumes in deliveries, we would like to remind our valued customers that Canada Post delivery times are longer than normal. Please allow 7-10 business days for delivery. If you are in urgent need of Fare product, please visit "where to buy" section on the Edmonton website, Transit (ETS) page to find a location closest to you.

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Fares Resume

Starting June 15, 2020, ETS will resume fare collection on buses, LRT and DATS.  ETS will accept March, April or July passes as fare payment from June 15th to June 30th. Customers should anticipate delivery delays for the foreseeable future, as Canada Post is responding to unprecedented parcel volumes while maintaining important physical distancing measures in their facilities. Processing record parcel volumes in plants that were never designed to keep people two metres apart takes more time.

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